Privacy Policy

Introduction

Traverse (traverseapps.com, we, our or us) recognizes that your privacy is very important to you. This page informs you of our policies regarding the collection, use and disclosure of personal and transaction information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Consent

By accessing and using the propertydatahub.com website (Website) and mobile app, you consent to our use of your personal information in accordance with this Privacy Policy (as amended from time to time).

Changes to this Privacy Policy

We may change this Privacy Policy at any time by uploading a revised Privacy Policy onto the Website. The new Privacy Policy will apply from the date that we upload it onto the Website.

Overview

This Privacy Policy explains:

  • What kind of personal information we collect.
  • How we use and disclose personal information.
  • The consequences of you not providing the personal information we request from you.
  • How we store personal information.
  • How you can access/amend your personal information.
  • How long we hold personal information.
  • Who you can contact for further information.

What kind of personal information do we collect?

We collect different types of personal information from different types of users of the Website, depending on whether you are a casual user of the Website, a registered user, or a registered user who feed, the Website, real estate data ie; sales and rental data.

For all professionals, we may collect the following types of personal information: Your name, e-mail address, place of work, membership of a professional body and contact telephone numbers.

For agents, we may also collect the following types of personal information: valid ID card (such as your passport or driver's license number), area of jurisdiction, Police report etc.

How we use and disclose your personal information We may use your personal information for the following purposes:

  • Responding to queries.
  • Providing you with information about us.
  • Providing you with our services, as requested by you.
  • Providing you with information about the services we provide.
  • Allowing you to receive market data, services or marketing proposals directly from a Service Partner.
  • Ensuring that we comply with relevant legislation and regulations in providing any services to you or providing you with access to any services that we provide.
  • Any other specific purpose which we notify you of at the time personal information is collected.

We (and our third party service providers) may use, sell, license, distribute and disclose data which we develop from personal information, provided that all personally identifiable information has been removed from that data.

We may disclose your personal information (including your identity) to a third party for the following purposes only:

  • Carrying out identity checks.
  • Conducting legal proceedings or other investigations.
  • Providing our services to you.
  • Enabling that third party to provide services to us or to you.
  • Where that third party is a Service Partner, enabling that third party to provide a customized marketing proposal to you.
  • Any other specific purpose which we notify you of at the time personal information is collected.

Marketing communications

By accepting the terms of this Privacy Policy and providing us with your personal information, you agree to us using that personal information for the purpose of informing you about our products and services, and those of our Service Partners.

What are the consequences of you not providing the personal information we require?

You do not need to provide us with personal information, however, if you choose not to do so when requested, we may be unable to make available to you certain services or features of the Website. For example, we may not be able to complete the process of allowing you to add, analyze and export data. We may be unable to set up data flows from Property services, banks or insurance companies, or we may be unable to provide you with the other services or information you are seeking from us.

How you can access/amend your personal information

Subject to certain grounds for refusal set out in the Privacy Law, you have the right to access readily retrievable personal information that we hold about you and to request a correction to your personal information. In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.

If you wish to exercise either of the above rights, we will require evidence to confirm that you are the individual to whom the personal information relates.

You may exercise these rights by emailing us at info@traverseapps.com. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).

How long we hold personal information

We will keep your personal information only for as long as necessary to achieve the purpose we collected it for and in all cases for such periods as we are required to in order to comply with any relevant legislation and regulations.

Who you can contact for further information

If you have any queries about this Privacy Policy or personal information we have collected please contact us at help@traverseapps.com or by writing to property datahub P.O.Box CT 8286 Cantonments Accra.